FAQ

ProSafe FAQs

If you have any questions about our school, courses or certifications you can find the answers below.

  • What first aid course should I take?

    The first thing to determine is what reasons are you taking the course for? Is it for work or for personal reasons? Also, do you need to cover first aid skills for infants and children or only adults? This will help to determine whether you should register in a WCB Occupational First Aid course or into a Canadian Red Cross First Aid course.

  • Are prices of books included in the course fees?

    Yes, all prices are total costs including books and any applicable exam fees. There are no additional costs.

  • What is the difference between Level 2 and Level 3?

    Click on courses for a detailed description of Level 2 and Level 3 courses.

  • How can I pay for the course?

    Students can pay for the course with cash, interac, MasterCard or Visa. ProSafe does not accept personal cheques. If a company is paying for you to take the course, a company representative needs to contact the office and confirm your registration and invoicing information.

  • When do I have to pay the course fees?

    In order to ensure that the scheduled courses do not get cancelled, ProSafe requires payment of fees before the course date. We request payment at least 1 week before the course starts. This guarantees your spot in the course and helps to avoid possibility of courses being cancelled.

  • What are the prerequisites to take a first aid course?

    For Occupational First Aid courses, students must be 16 years of age in order to be certified. Also, they must be able to physically complete all the skills required in the course. Level 2 and Level 3 students must complete a self-disclosure declaration, Occupational First Aid Statement of Fitness. Certification of medical fitness may be required by WorkSafe BC.  If required, a medical certificate of the attendant or candidate’s fitness must be submitted from a physician on a form acceptable to the Board.

  • Is there an exam for the courses?

    The Occupational Level 2 and Level 3 courses do have exams. There is a practical portion and written, multiple-choice portion. Students must achieve 70% on both the practical and written portions.The Occupational Level 1 course has a multiple-choice exam at the end of the course.The Canadian Red Cross courses also have multiple-choice exams at the end of the course.

  • Is there parking?

    Students can park on ProSafe’s designated spots. There is plenty of free parking on the road.

  • Can I get first aid supplies at ProSafe?

    Yes, ProSafe offers a variety of first aid kits and first aid supplies. Please call our office for a supply and price list.

  • What if I’m unsuccessful the first time?

    Students who are unsuccessful in Level 2 or 3 course can sit through the next available course at no charge. They only need to pay the re-examination fee.

  • How do I register for a course?

    To register for a course, please call the office at 604-585-SAFE (7233) or fill out a registration form.

  • Do you offer corporate discounts?

    Yes, ProSafe is happy to offer corporate and group discounts. Please call the office for competitive group and corporate discount rates.

  • Does ProSafe teach offsite?

    Yes. We request that there be a group of eight or more students if you would like training at your site. Some courses have specific room requirements. Please call our office for further information.

  • Does ProSafe volunteer first aid services?

    Yes, ProSafe often volunteers their first aid services for community events. If you are an organization in need of first aid for an event, right click HERE to download (save) the form for you to fax it to us at 604-501-2080