Change, refund & ReturN policy


  • Students must apply in writing for a refund if they are withdrawing from a course.

  • Only the original receipt will be accepted to qualify for a refund.

  • No refund will be given for books not in a resalable condition. 

  • ProSafe will not buy back books. 

  • Please note: registrants with confirmed applications who do not notify us of their cancellation (within 72 hours) and who do not attend the course are liable for the entire fee.

Refunds Before Course Start

  • A written request must be received for refunds a minimum of 3 days before the course date. A 10 % administration fee will be deducted from the balance of the course fee owing to the candidate. No refunds are given within three days before the course starts

Refunds After Course Start

  • No refunds are given within 3 days before the course starts. Transfer and Reschedule Policy

  • There is an administration fee of $20.00 for all transfers or rescheduling.

  • If a class has been canceled due to low enrollment, the course fee will be returned to the candidate or can be applied to the next course date without penalty.

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Established in 1999, ProSafe First Aid is a leading employment training agency in BC, Canada with a focus on First Aid and Workplace Safety programs. 

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D.B.A. ProSafe Training and Supplies

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