Course Info

This course equips learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection.


Learners will be introduced to the Red Cross Look, Listen, Link, Live model - a resiliency-building approach to emotional, psychological, and social wellbeing that teaches learners how to support themselves and others to cope with the effects of various types of stress.


The course uses primarily case-based learning and includes the latest evidence from the international community.

Key Content

  • Introduction to the Red Cross

  • Case Studies

  • Psychological First Aid

  • Operational Principles

  • Stress, Distress

  • Loss and Grief

  • Trauma

  • Indicators

  • Vulnerable Populations

  • Supportive Communication

  • Look, Listen, Link, Live

  • Resiliency and Protective Factors

  • Protection

  • Policies, Legislation

  • Self-Care

Course Duration

  • 1 day (8 hours)


  • English


  • 16 years of age (recommended)

  • Psychological First Aid - Self-Care online course (required for blended option only)


  • 3 Years

Course Price

  • $105.00 + GST